Return Policy

Online Holistic Medicine & The Center: Natural Health Specialists Return Policy

Online Holistic Medicine & The Center: Natural Health Specialists will refund or exchange an item, provided that it has remained unopened, unused, and if applicable, with an unbroken seal, if we receive the produce at our clinic within 30 days of your date of purchase, with the exception of custom Chinese herbal formulas and probiotics.  Chinese herbal formulas and probiotics are final sales and cannot be returned or refunded.

You may return items to

The Center: Natural Health Specialists
8404 Suite 201, Raleigh, NC 27615. 

Please include the original receipt with the returned item.

We recommend that all returns be sent with a traceable carrier such as USPS, UPS or FedEx. Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to our clinic. Online Holistic Medicine & The Center: Natural Health Specialists is not responsible for packages until they are received at our clinic. Shipping and handling costs are not refundable.

Please allow up to 2 weeks for the credit to be reflected in your account. Allow up to 2 billing cycles for the credit to appear on your credit card statement.

Once an order has been placed, the Return Policy will apply.

Online Holistic Medicine & The Center: Natural Health Specialists may cancel orders for any reason. Some common situations in which orders are cancelled may include:

  • The item is out of stock and there are no plans of restocking it
  • Pricing errors
  • Credit card payment is declined by the issuing financial institution. 

Thank you!

Quinn Akira Takei
Doctor of Oriental Medicine(NM)
Licensed Acupuncturist, Chinese Herbalist, and Holistic Health & Wellness Coach
 
Clinic:
The Center: Natural Health Specialists
8404 Six Forks Road, Suite 201
Raleigh, NC  27615
office: (919) 848-0200
mobile: (919) 606-8493
fax: (919) 848-0211
http://www.thecenternhs.com/
 
Online Consulting:
Online Holistic Medicine
(262) 674-6987
or 2626-SHOWUP
http://www.onlineholisticmedicine.com/